Copyright © Stefani Design Ltd  2017. All Rights Reserved .

This Privacy Policy explains how Stefani Design Ltd uses any personal information you provide to Stefani Design when you use our services on our Website and any contact you have with us.

"Stefani Design / We" means Stefani Design Ltd as the operator of this Website

We respect your right to privacy and are committed to maintaining it. We only collect, store and process your personal information in accordance with the relevant laws and regulations.

This policy is effective from 24 Ma y 2018.

By accessing, browsing or otherwise using the Websites you confirm that you have read and understood this Privacy Policy. Please ensure you have read it carefully, and particularly the section detailing your rights in relation to the personal information that we collect about you.

Personal information that we collect from you

• Name and Title
• Home, Billing and Delivery Address(es)
• Email Address(es) (home, mobile, work – client dependant)
• Phone Number(s) (home, mobile, work – client dependant) 

What we do with your information

We require this information to understand your needs and provide you with our services

and in particular for the following reasons:

To fulfil our services to you

Internal record keeping.

Project Administration

We may use the information to improve our services.

Personal information shared with Third Parties

In order to provide our services to you, we share your data with the following :
• Consultants that you have appointed in connection to our services

• Statutory Authorities in fulfilling our services to you including Local authority Planning and Building Control Departments.
• Companies who you appoint in connection with our services including and not limited to contractors, sub-contractors, suppliers.
• Professional service providers, such as IT providers, marketing agencies, advertising partners and website hosts who help us run our business and deliver our marketing and advertising to you, including third party print companies for mailing purposes.
• Credit reference agencies, law enforcement and fraud prevention agencies and our Professional indemnity Insurance provider

• Companies approved by you, such as social media sites (if you choose to link your accounts to us)

Security of your information

We want you to have confidence in how we use and hold your personal information. We have in place a range of organisational, procedural and technical security measures designed to protect your personal information from unauthorised use or disclosure. We regularly conduct security assessments against our web platform in order to provide you with the necessary trust and protection you expect when interacting with our website

How long we will store your information

We'll hold on to your information for as long as is needed for us to be able to provide the relevant services to you. Stefani Design’s general retention policy is to retain information for 12 years or as required by our Professional Indemnity Insurance provider

In some circumstances, such as to meet our legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may hold on to your personal information after we’ve finished providing services to you, or for longer than our general retention policy.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website. We only use this information for statistical analysis purposes and then the data is removed from the system.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website and  in a few cases some of our Website features may not function as a result.

For further information visit

Links to other websites

Our website may contain links to other websites . If you use these links to leave our site, you should note that we do not have any control over that other website, therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question before disclosing information to them.

Instagram & Facebook

These tools allow you to share your views on our services on Social media, helping us to market our serrvices to a wider audience.

Where we store your data

All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information,

we will use strict procedures and security features to try to prevent unauthorised access.

Controlling your personal information

Whenever you fill in a form on the website, look we do not use the information for direct marketing  purposesor share this information with any third parties without your express consent.

if you have previously agreed to us using your personal information, you may change your mind at any time by writing to or emailing us at:

We will not sell, distribute your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the

General Data Protection Regulation (GDPR)  2018 (as amended)

Changes to our privacy policy

We may change this Privacy Policy from time to time, to reflect how we are processing your personal information. If we make significant changes, we will highlight the sections of the privacy policy that have been updated to allow you to review the changes.

How to contact us

Please feel free to contact us if you have any questions about our Privacy Policy or the personal information we hold about you. You can contact us by:

Email:                 Data Protection Officer

Telephone: 020 8339 3497                               Stefani Design Ltd, 22 Mandeville Drive, Surbiton, Surrey KT6 5DT

Unless we've stated otherwise in this Privacy Policy, Stefani Design Ltd will be the "data controller" of your personal information. We determine the means and purposes for processing your personal information.

Stefani Design Ltd - Registered in England No 5469586 - Registered Office: 271 High Street, Berkhamsted, Hertfordshire, United Kingdom HP4 1AA

If you believe that any information we are holding on you is incorrect or incomplete, please write or email

us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.